Before arranging Non-Emergency Medical Transportation, passengers can ask their insurance company several basic questions about transportation benefits. These may include whether NEMT is covered, which healthcare trips qualify, whether prior authorization is required, and whether an approved transportation provider must be used.
Patients can also ask about eligibility requirements, coverage limits, copayments, and any documentation that may be required. Having this information before scheduling can make the transportation process easier to understand.
Insurance benefits vary between plans, so checking directly with the insurance provider is the best way to confirm current coverage. If you have questions about your transportation needs, Contact Us for additional information.